Shipping & Delivery 

Processing Time

Bateel utilizes priority shipping to deliver your order within 3-5 working days.

All orders are processed within 24 hours of order acceptance (Monday to Friday, excluding holidays).

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

Certain delays make occur due to situations beyond our control. To track your order, please contact our customer care team via email [email protected]

Shipping rates

Bateel has a variable shipping fee depending on the delivery destination and size of the order.

To find out exact shipping costs, please add your desired items into the cart and indicate delivery address to your basket. The final shipping fee will be calculated at the checkout.

In case of any exchange/cancellation queries, kindly go through our Returns & Refunds page.

For multiple delivery enquiries, kindly send an email to [email protected]